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Stellantis &You UK Trustpilot

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We take our customer service seriously and we use your feedback to improve our products and services so you can have the best experience possible.

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Chris Kemp

Great buying experience

We recently bought the Car from Derby and from start to finish is was a great experience. John Meakin met us on the forecourt with a coffee and after we had looked at a few cars decided to take the 3008 on a test drive. John went through all of the car features and explained everything that we needed to know. The car was great to drive and we bought it the same day, just waiting to collect it this week. Thanks again to John, true professional and a credit to Robins and Day.
Alec Mason

Purchasing new car

Very good dealership and the salesman (Adam) was very helpful and knowledgeable. The process of buying my new car was very easy and stress free with no pressure put on me to make my mind up about buying. I would have no problems recommending this company to anyone.
JD

Excellent service

Made an appointment fairly last minute on a Saturday which was accommodated. Whilst we did have to wait a short while on arrival, we were offered drinks and there was a little play area for the children to amuse themselves. We were also offered colouring pencils for the children when they started to get a little fed up! The person we dealt with was efficient and knowledgeable without going in for the "hard sell".
Emma Ash

Great customer service. Honest and friendly

I was nervous about the whole experience as I had never bought a car before. We were approached quickly and in a friendly fly manor. No hard sale as I already knew what I wanted. We were sat down and spoken to honestly and straight to the point. I walked away with the car wanted. And I had a choice what add ons I wanted. These were not just the added on in the small print. Very happy.
Mr Richard Bowman

A pleasurable experience

Simply the best experience I've ever had in the many years of purchasing cars. Stephen Parrot was exceptional from my first telephone contact to driving away in the car purchased . Due to a fall I had I couldn't get to see the car I was interested in which Stephen had moved from their Sheffield South Location to their North location. However I had no need to worry as he arranged to hold it for me till a week later when I could make the journey over from Lincoln. On viewing the said vehicle it was just as stated by Stephen and met our needs perfectly. He then completed the sale in a very professional manner ensuring i understood everything. We were never rushed , always offered drinks on arrival and put at ease through the whole process. An extremely helpful and cheerful sales advisor whom I would recommend to anyone. Thank you. We look forward to further contact in the future.
Js

Used 208

Excellent customer service, very welcoming, friendly and would recommend them to anybody
Colin Edwards

Great Customer Service

We were treated very well throughout the purchase of our new car. Pleasant surroundings, good choice of stock, well priced. The sales staff were not pushy and gave in depth advice when asked.
D Wilkinson

Brilliant

Brilliant service & all within a week. Would defiantly recommend
Deborah Evans

Used cars Sales dept

I was very impressed by the customer service when buying a used car...even tho it was a car from the lowest price range I felt I was treated with equality. I appreciciated the negotiation of price and choose Robins and Day in Derby above others car company's because of this...thank you John Meakin for that. My sales rep Michael took time to find the car I wanted and I was so pleased with what I bought..his approach was friendly and relaxed...just what I wanted. I would recommend Robins and Day to any of my friends ...thanks for a good experience in buying my little Pug!
Mrs H

Straightforward, a great deal, and no hard selling

Stephen at Robins&Day Sheffield (Hillsborough) made the process of purchasing a new car and part-exchanging my previous vehicle very simple and clear. They matched a very good offer that I received from another dealership, and buying from a local vendor is always a bonus. Staff were polite and friendly, and they didn't try to hard-sell the usual gap insurance or paint protection.
Debra Walker

They really look after you

Really helpful,friendly and very honest not pushy nothing was to much trouble.
Miss michala brookes

Great service

Service with a smile. Great deal. Very helpful team.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel. 

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Trustpilot Reviews

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Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.