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Stellantis &You UK Trustpilot

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Stellantis &You UK Trustpilot reviews

We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...

Showing our 4 & 5 star reviews
Rebel

Overall a good sales experience …

Overall a good sales experience compared to other main dealers during my resent car search. The main difference was finding the used car I wanted and stating the price as opposed to 'what do you want spend' with the likely result being an older and/or lower model with an inflated value but one that suited my balance. Communication could have been a little better (I'm being picky) and although not a big deal the used car sales area tends to make you feel a bit 'second class' compared to the new car showroom even though your still spending maybe 20k
carol

Very helpful not pushy salesman and …

Very helpful not pushy salesman and gave us time to walk about
Anthony Fry

Tony & Gail Fry

Nigel Gravelle was extremely helpful,knowledgeable and made our experience of buying our new car,fun and enjoyable. Thanks again Nigel
Mick Proctor

ESY's review

Got to say I was a little surprised by the nature of the salesman Arafat. A really thorough and pleasant guy who covered all options without ever being pushy or aggressive in his sales patter. Rest assured if he had in any way we would have walked. Even when I changed my mind on the model of the car I was having it was no trouble and he immediately went to sort it out. He always communicated very well and promptly, if it was face to face, by telephone or email. I am really pleased with my experience and my purchase. Regards Mick
Monica Sawhney

The sales person was very helpful in …

The sales person was very helpful in helping me make the right choice for me.
Peter

DS 3 a must have for me.

I've owned a DS3 for two years and although my initial experiences where not good I have say that things have vastly improved. An excellent service department and helpful knowledgeable staff. Another DS 3 is a must for me, just simply amazing cars. Take delivery of my new Prestige DS in a week ????.
Mrs Vivienne Keywood

Peugeot 3008 GT

Despite poor showrooms Daniel the sales person was excellent. Attention to detail was good. Pleasant personality. Pleased with the configuration of the car especially at top of range. One disappointment .... no electrics on the passenger seat. If one has a bad back the ratchet action is not helpful.
Dermot Rafferty

We initially looked at used cars and …

We initially looked at used cars and were helped by Matt who could not have been more helpful. When we could not get the car we wanted used we noticed a new offer that was being offered online, we called in on a bank holiday Monday and dealt with Adam. We had not realised that the dealership was on Sunday trading hours and turned up 30 mins before opening, we were let in early, had a cuppa and looked after. We spent some time working through what options we had, made some decisions, test drove and bought all in the one day.
Paul Wanless

How you hope a new car purchase will go.....

Great service from initial visit to my car being delivered at Robins and Day Chingford (London E4). Tony (Tolga) was a breath of fresh air and all car salespeople should take note from him. He listened to what I was asking for and replied accordingly, keeping me updated at all parts throughout the process. He was able to give me a great deal as well as being upfront and honest. On a couple of points where he didn't know for certain, he checked and found out the correct answer before coming back - why can't all sales people do this...? It had the effect that I was fully confident in buying my car from him. My previous experience with other dealerships was that they attempted to up-sell or were arrogant/ pushy, which is a very short-term view, as I didn't go back! Tony at Robins & Day Chingford is a salesman you always hope to deal with... thanks very much Tony.
J Cape

Straightforward advice on new car

Straightforward advice on new car
Matthew Baker

Excellent service

Excellent service, the salesman was fantastic and extremely helpful.
Moira McLoughlin

Great salesman.

Thanks to the friendly, helpful and efficient salesman this was a very straightforward and even pleasurable experience. He explained everything clearly and did not make us feel that that our numerous questions were a chore for him. Wea are delighted with the car.

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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.

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Trustpilot Reviews

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Financial Disclosure
STELLANTIS & YOU UK Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows STELLANTIS & YOU UK Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Stellantis Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Stellantis Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Stellantis Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.