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STELLANTIS &YOU UK IS PLEASED TO ANNOUNCE OVER 10,000 REVIEWS HAVE BEEN RECIEVED ON TRUSTPILOT WITH A RATING OF 4.6 EXCELLENT
Stellantis &You UK has been using Trustpilot for several years to encourage customers to share a review following their experience of purchasing a vehicle or aftersales facilities.
The number of reviews has now exceeded 10,000, with customers sharing their experience at one of Stellantis &You UK's 29 dealer locations across the UK. Following recent additions, 17 of its 29 sites are now multi-franchise, currently with Abarth, Citroën, DS Automobiles, Fiat, Peugeot and Vauxhall Brands.
The Trustpilot score for Robins & Day is 4.6 marked as excellent, this follows a continued increase in volume and score during 2022.
PEOPLE AT OUR CENTRE
This accomplishment illustrates the hard work of the Stellantis &You UK teams to provide the best experience, from initial enquiry all the way through each stage of the purchase journey with aftersales support.
Stellantis &You UK has a rich heritage in the UK with a history of over 100 years that has been focused on providing excellent customer service. This is reflected in the company values; this includes a drive to increase employee engagement and an ambition to improve reputation through exceeding customer expectations. There is also a constant focus on evolutions to create a seamless customer journey that has seen a refreshed website and new tools for test drive booking and online service booking launched so far this year.
In addition to Stellantis &You UK’s Group score of 4.6 excellent, over twenty locations have a rating of 4.8 or higher.
You can take a look at Stellantis &You UK’s reviews on Trustpilot here.
James Weston, Stellantis &You UK Chief Executive comments, “We pride ourselves on providing excellent customer experience and working hard to anticipate customer needs. I’m really pleased to see this reflected in our Trustpilot score, with now over 10,000 reviews, it’s a strong indication of the positive experiences our customers are having when dealing with us.”
We’re at an exciting point as our investment continues in premises to welcome new brands. We’re determined to ensure this improved experience continues to be reflected in our customers opinions.”
